Have you recently purchased a piece of jewelry from Tiffany & Co. but not sure what your warranty covers? Or perhaps you’re looking to buy an engagement ring from Tiffany and you’re curious to know how well you’re protected. Either way, this guide is for you!
In this post, we’ll go over the Tiffany warranty, return policy, shipping policy, and benefits like resizing, engraving, and upgrade programs.
What is Tiffany’s Warranty Policy?
Tiffany offers a lifetime warranty with their Diamond Certificate.
This certificate is a written promise that all information on the Diamond Certificate is 100% accurate at the point of sale.
If at any point the purchaser discovers the quality of the diamond to be different than what is on the Diamond Certificate, Tiffany will refund or replace the diamond with one that matches correctly to the certificate.
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What is Tiffany’s Return Policy?
As long as you have your original sales receipt, items from Tiffany are accepted for credit or exchange within the first 30 days
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What is Tiffany’s Shipping Policy?
Tiffany offers complimentary shipping and returns on all orders – free of charge.
Currently, online orders are only available to US residents and they do not ship internationally.
For orders under $1000, you can expect your item within 3-5 business days.
If your order is greater than $1000, you can expect your item within 1-2 business days.
Keep in mind, if you’ve ordered multiple items, not all of them may ship together. In other words, you can receive packages at different times.
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Does Tiffany Offer Resizing?
Yes, Tiffany offers free ring resizing for all Tiffany engagement rings.
To have your Tiffany ring resized, you can visit any Tiffany store or ship it back with the attached complimentary shipping label included with your purchase.
There is no limit to how many times you can have your Tiffany ring resized, but it’s not recommended to resize too many times as this can compromise the quality of the ring.
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Does Tiffany Offer Engraving?
Yes, Tiffany’s jewelry can be engraved at no extra cost.
If you’re purchasing online, you will have the option for engraving at checkout.
If you’re purchasing in-store, Tiffany offers Standard Machine Engraving Services in their stores. But not every item is available for on-the-spot in-store engraving.
Does Tiffany Offer an Upgrade Program?
Yes, Tiffany allows you to upgrade your original Tiffany engagement ring at any time.
The diamond engagement ring will be inspected and upon review, you will receive a credit up to the original purchase price to use towards your next Tiffany engagement ring.
It’s important to note that the retail price of your new engagement ring must be at least 100% greater than the retail price of the original engagement ring.
